CHARLIE COLOURS SALON
Policies
Cancellation Policy
If a cancellation is made within 24 hours of your appointment, a fee of 50% of the scheduled service cost will be charged to the card on file.
Same day no-show will result in a fee of 100% of the scheduled service cost charged to the card on file.
Thank you for understanding.
Privacy Policy
Last updated: July 21, 2025
At Charlie Colours Salon (we, or us), we value the privacy of individuals who use our websites and related services (collectively, our Services). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services (users, you, or your). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.
Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.
Information We Collect
We may collect a variety of personal information and other information about you or your devices from various sources, as described below.
Registration Information. If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also collect certain demographic information when you register for our Services, including your age, gender, personal interests, income, and/or marital status.
Communications. If you contact us directly, we may collect additional information from you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.
Payment Information. If you make a purchase through our Services, we (or a third-party payment processor acting on our behalf) may collect your payment-related information, such as credit card or other financial information.
Device Information. We may collect information about the devices and software you use to access our Services, such as your IP address, web browser type, operating system version, device identifiers, and other similar information.
Usage Information. To help us understand how you use our Services and to help us improve them, we may collect data about your interactions with our Services. This includes crash reports, session lengths and times, the specific pages and other content you view, and any searches you conduct on our site.
Cookies and Similar Technologies. We and our third-party partners may collect information using cookies, pixel tags, or similar technologies. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
How We Use the Information We Collect
We may use the information we collect: to provide, maintain, improve, and enhance our Services; to understand and analyze how you use our Services; to facilitate purchases; to communicate with you and provide User support; for marketing and advertising purposes; to detect and prevent fraud; for compliance purposes, including enforcing our Terms of Use or other legal rights, or as may be required by applicable laws and regulations; and for other purposes for which we provide specific notice at the time the information is collected.
How We Share the Information We Collect
Service Providers. We may share any information we collect with service providers retained in connection with the provision of our Services.
Our Advertising and Analytics Partners. We work with analytics and/or advertising partners to collect and process certain analytics data regarding your use of our Services. Parties may include Google, Meta, LinkedIn, and Microsoft. To inquire about current partners, contact us at [email protected].
As Required by Law. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to comply with law enforcement requests and legal process, respond to your requests, or protect your, our, or others' rights, property, or safety.
Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction.
Your Choices
Our Communications. From time to time, you may receive marketing or other informational email messages from us. You can unsubscribe from our promotional and informational emails via the link provided in the emails.
Cookies. Most web browsers allow you to manage cookies through the browser settings. To find out more about cookies, you can visit www.aboutcookies.org or www.allaboutcookies.org.
Security
We make reasonable efforts to protect your information by using administrative, technological, and physical safeguards. Because no information system can be 100% secure, we cannot guarantee the absolute security of your information.
Children's Privacy
We comply with the Children's Online Privacy Protection Act (COPPA), in addition to other US privacy laws, with respect to any Personal Information we collect or use from children under the age of 13. If you have questions about how we handle children's data, you can contact us at [email protected].
Changes to this Privacy Notice
We will post any adjustments to the Privacy Notice on this page, and the revised version will be effective when it is posted. If we make material changes, we may notify you via a notice posted on our website or another method. We encourage you to read this Privacy Notice periodically to stay up to date about our privacy practices.
Contact Us
All feedback, comments, requests for technical support, and other communications relating to the Sites and our data collection and processing activities should be directed to: [email protected].